Prepared for Fame The Grooming Club, Paynes Bay, St. James
Are you running the shop,
or is the shop running you?
A complete booking and client system from Novelty Web Solutions, built so Fame stays full, clients keep coming back, and you can focus on the chair.
Use the arrows below or swipe to go through the slides.
Sound familiar?
Great cuts aren't the problem. Everything around them is.
Answering DMs mid-cutInstagram, Facebook, WhatsApp and calls, all while you're holding the clippers.
Chasing no-showsAn empty chair at 3 pm is money that never comes back.
Juggling bookingsBack-and-forth messages to find a time that works for the client and the barber.
Clients who forget to come backRegulars drift from every 3 weeks to every 6, and nobody reminds them.
The fix isn't working harder. It's a system that handles all of this for you.
What we noticed at Fame
You have the reputation. The tools haven't caught up.
Great reviews, no system to get moreClients rave about the cuts and the atmosphere, but nothing asks every client for a Google review.
Booking lives somewhere elseSetmore handles appointments separately from your website, so clients jump between sites to book.
Closed Wednesdays and SundaysCalls and messages on those days, and after hours, wait until someone is free.
Visitors and hotel guestsPaynes Bay and the Fairmont connection bring visitors who search and book on their phones.
Website details to tidyMonday hours differ between pages (7 pm vs 5 pm), one combo shows "$3", "Las Palams" is misspelled, and the footer shows placeholder "heading" text.
Buttons that go nowhere"Check-in today" and "Serving now" don't do anything, the footer website link is broken, and the YouTube and Twitter icons aren't linked.
What the gaps cost
Small leaks add up every month.
No-shows, missed calls, late replies and regulars who don't rebook.
BDS$585
walking out the door each month
Move the sliders to match the shop. Estimate: bookings lost × 4.33 weeks × average spend.
The system
Six parts, each fixing a real problem.
Fixes: juggling bookingsBooking & Calendar ControlOnline booking 24/7, a calendar for each barber, buffer time between cuts, and blocked-off time in one tap.
Fixes: no-showsNo-Show ShieldInstant confirmations and reminders on WhatsApp and email, where your clients actually read them.
Fixes: forgetting clientsClient HistoryEvery client's last visit, favourite barber and usual service, so every visit feels personal.
Fixes: clients not rebookingRebook & ReviewEvery client leaves with the next cut booked 3 to 4 weeks out, plus a Google review request.
Fixes: slow midweek daysVIP ClubPerks, early booking access, birthday offers and monthly Grooming Club memberships for your best clients.
Fixes: DMs mid-cutAI Front DeskAn AI chat assistant and voice receptionist that answer and book 24/7, even Wednesdays and Sundays.
Two plans
Pick the system that fits.
With a 1-year agreement, your setup fee is cut in half.
The Line-Up
Fix the everyday problems
US$97 /month
- Booking & Calendar Control (replaces Setmore)
- No-Show Shield: WhatsApp and email reminders
- Client History with visit notes and tags
- Rebook & Review: next-cut booking and Google review requests
- One inbox for Facebook, Instagram, WhatsApp, email and Google
- QR booking link for the shop and hotel concierges
- Google Business Profile tune-up
- Listing on the Caricom Business Directory
Best value: website included
The Full Service
The complete system, working around the clock
US$297 /month
Everything in The Line-Up, plus:
- A smart website with booking, AI chat and AI call assistants built in, hosted and maintained
- AI Front Desk: 24/7 chat assistant and voice receptionist
- VIP Club: perks, early access and birthday offers
- Memberships and deposits for no-show protection
- Email campaigns to bring back quiet clients
- Monthly results report and check-in call
Just need a website? Our smart website, with built-in AI chat and AI call assistants, is US$1,000 one-time setup plus US$97 a month maintenance on its own. The Full Service includes it.
The smart website: included in The Full Service, or on its own
A website that answers, chats and books for you.
Services and prices, clearly laid outEvery cut, shave and treatment with a "Book this" button beside it.
Pick your barber, pick your timeLive availability for each barber, right on the site.
AI chat and call assistants built inVisitors can chat or tap to talk to an AI assistant that answers questions and books appointments, even on Wednesdays, Sundays and after hours.
Built for phones and visitorsFast on mobile, easy to find on Google, with directions to Paynes Bay.
Sunday, 8:42 pm
Hi, do you have anything Tuesday for a cut and beard?
Hi! Yes, Tuesday has openings at 11:30 am and 3:00 pm for a Traditional Cut and Beard (BDS$45). Which works for you?
3 pm please
You're booked for Tuesday at 3:00 pm. Your confirmation is on its way. See you at Fame!
Getting started
Up and running in about 30 days.
- Week 1Set up
We set up your calendars, services, prices and barbers, and connect Facebook, Instagram, WhatsApp and Google. - Week 2Switch over
We move your clients and upcoming appointments from Setmore so nothing gets lost. - Week 3Go live
Booking, reminders and review requests switch on. Full Service: your smart website and AI Front Desk launch. - Week 4Fine-tune
We check results with you, adjust messages and show the team how everything works.
You keep cutting. We handle the setup and the switch-over.
Next step
Pick your system
and we'll take it from there.
Your plan
Agreement
Novelty Web Solutions Ltd, Barbados. The 50% setup discount applies to The Line-Up and The Full Service with a 1-year agreement. BDS$ at the fixed rate of BDS$2 to US$1.